Cards

Bank First Cards

We have a range of cards to suit you and your lifestyle.

Did you know you can replace your cards using the Bank First App?

Simply login to report your card stolen or lost, order a new card, or put a temporary lock on your card.

Find out how

Visa Credit and Debit Cards

Looking for a new card? We have a range of cards available.

Visa Classic Credit CardVisa Classic Credit Card

Offering a low interest rate, no annual fee and up to 55 days interest free*.

Learn more

Visa Platinum Credit CardVisa Platinum Credit Card

Offering a highly competitive interest rate on purchases, exclusive Visa Platinum privileges and up to 55 days interest free*.

Learn more

Visa Debit CardVisa Debit Card

Frequently asked questions

Is a Visa Debit Card a Credit Card?

No. A Visa Debit Card is not a Credit Card.

The Visa Debit Card is linked to your transaction account and can only use the funds available in that account.

Verified by Visa Service

Your Mutual Bank is now required by Visa International to automatically register your Debit/Credit Card for the Verified by Visa Service. This Service is designed to provide added protection when performing purchases online at merchants who authenticate via Verified by Visa. Not all online merchants are registered for this service so Members should exercise caution when purchasing over the Internet.

When shopping online at a merchant who uses the Verified by Visa Service, you may be prompted to enter information that is matched against the Mutual Bank’s records. The merchant is not aware of the information being asked, so you can be ensured the process is secure. Once the correct responses are entered, the Verified by Visa Service will authenticate you as the authorised card holder and complete your online transaction.

For more information, browse the Verified by Visa FAQs.

Where can I find my Member number?

You can find your Member Number in several ways:

Your bank statements
At the back of your Visa Debit Card

Front and back image of Bank First Visa Debit Card

Are Visa Debit Cards available for kids accounts?

Why have you stopped offering ATM Cards?

As of June 2019, Bank First no longer offers ATM Cards, and has replaced them with Visa Debit Cards.

Additional functionality - due to the additional features of the Visa Debit Card and the limited access of the ATM Card we have made the decision to transition ATM Cards to Visa Debit Cards.
Customer purchase protection with Visa's zero liability policy - Visa cardholders are not liable for fraudulent charges or unauthorised purchases as long as they did not participate in the transaction.
Verified by Visa - when you shop online, we can ask you for additional security information for higher risk transactions to make sure the card isn't being used without your permission.

What is a Visa Account Funding Transaction (AFT)?

Account Funding Transaction, or AFT, is a payment method available via the Visa network that allows you to debit your Bank First card account to fund another account in your name or a third party.

An AFT is available on your Visa Debit and/or Credit cards and is processed as a Cash Advance.

Are there any fees or charges for Visa Account Funding Transactions (AFT)?

Interest charges and Cash Advance fees apply to AFT’s using your Visa Credit Card. Please refer to our Terms & Conditions: Part B – Fees and Charges for further information.

An AFT is a fee-free transaction on your Visa Debit card account.

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Bank First Cards

Visa Credit and Debit Cards

Visa Classic Credit CardVisa Classic Credit Card

Visa Platinum Credit CardVisa Platinum Credit Card

Visa Debit CardVisa Debit Card

Bank First Cards

Visa Credit and Debit Cards

Visa Classic Credit CardVisa Classic Credit Card

Visa Platinum Credit CardVisa Platinum Credit Card

Visa Debit CardVisa Debit Card

Managing your card

Frequently asked questions

Simple and safe way to replace your card online

Simple and safe way to replace your card online

Simple and safe way to replace your card online