Careers

Current opportunities
About Us

Here at Bank First, we strive to be an employer of choice, and offer a range of benefits to our people to empower them to be their best. From ongoing learning and development opportunities, to flexible working policies, we know that we best serve our customers by investing in our people. 

Our Values

As a customer owned bank, our values underpin everything we do. It’s who we are as an organisation. 

Life

We care

We listen to our customers and do all we can to meet their needs. We support our people to be their best.

Education

We learn and grow

We are passionate about building our collective knowledge. We actively seek to be agile and great.

Empower

We empower

We enable our people and customers to achieve the best outcomes by being consistent and present.

Health Care

We do it for the customer

We stand out by being authentic and honest. We are proud to do the right thing for our customers.

Benefits

Flexibility
Flexible working arrangements encouraged to help our people achieve work/life balance

Leave Options
A diverse range of leave options to support personal commitments

Health and Wellbeing
We provide gym and exercise class reimbursements to support our people in a healthy lifestyle

Length of Service Rewards
Staff are recognised and rewarded for their contribution and commitment to Bank First

Tertiary Study Assistance
We’re committed to supporting the development of our people and provides financial assistance for further education

Paid Maternity / Paternity / Adoption Leave
Support during an exciting time – We offer 12 weeks paid parental leave

Working at Bank First

What is it like working at a customer owned bank? We’ll let our people tell you:

 
Join Bank First

 

Join Our Team

Below are the current available opportunities at Bank First. Be sure to follow us on LinkedIn to see job openings as they happen.

Current opportunities

Position Location
Digital & Graphic Design Specialist Hawthorn East

Do you have experience in digital design? Come and join the Bank First team as a Digital & Graphic Design Specialist. You will be responsible for the design and execution of all activities, across digital, social and offline channels, ensuring that all campaigns, service communication and content meets the brand and creative guidelines of the bank.

View full details and apply through SEEK website
Paraplanner Hawthorn East

Reporting to the Compliance Manager, you will be responsible for the provision of paraplanning services. This includes the analysis of circumstances through technical calculations and advice, to ensure the appropriateness of a proposed strategy and the creation of a compliant Statement of Advice. This role supports the operations of our Senior Financial Planners in the provision of advice and preparing advice documents.

View full details and apply through SEEK website
Service Consultant Hawthorn East

If you get satisfaction and fulfilment from assisting customers come and join our Sales and Service team in the Contact Centre. You will be the first point of contact for customer maintenance and service requests via phone (both inbound and outbound), email and webchat. Service Consultants are expected to deliver an outstanding customer experience and strive for first call resolution in all instances. Full time, part time of casual roles are available. Full training provided.

View full details and apply through SEEK website
Credit Risk Analyst Hawthorn East

The Credit Risk Analyst supports the Credit Risk & Portfolio Management team in providing specialised and aggregated reporting on the Bank’s credit risk and portfolio performance, with a strong focus on real-time reporting and providing actionable insights into new business inflow, risk appetite and payment behaviour. Key to the role is the detailed analysis function to drive insights and identify opportunities for change across credit risk and policy settings. You will also have the responsibility to monitor emerging trends and risks across the market and portfolio. This role is Melbourne based, in the Hawthorn East office and from home.

View full details and apply through SEEK website
Onboarding Embedding and Retention Consultant Hawthorn East

Looking to get your foot in the door at a member focused bank and keen on learning everything about lending? Interested in assisting customers and problem solving? If you get satisfaction and fulfilment from assisting customers come and join our Member Engagement team. You will be responsible for the delivery of exceptional customer service to deepen customer loyalty to retain existing home loan customers. In this role, you will manage inbound and outbound customer interactions though telephone and email channels, with a high level of personal ownership and accountability. You will be required to have a holistic needs-based conversation with customers, understanding their current and future needs, and ensuring these financial needs are identified and met.

View full details and apply through SEEK website