Careers

• Delivering superior service that exceeds customer’s expectations
• Focused on meeting individual and department KPI’s, while working in a team environment
• You will be responsible for strengthening and deepening our relationships between the Bank and our customers through conversion of lending Leads and Applications.
• Fulfilling the customer’s complete banking and protection needs
• Meeting organizational and departmental objectives
• Adherence to Bank First policy and procedures as well as applicable legislation.

The successful candidate will be responsible for strengthening and deepening the relationship between the Bank and our customers through fulfilment of Home Loan applications, protection requirements and providing advice on wider financial products.

Personal Bankers are required to take ownership of customer interactions and liaise with other departments to ensure the customer receives an easy, personal, and caring experience, feels supported through difficult or complicated processes and receives regular communication.

As the Digital Product Manager, you will be responsible for defining and maintaining the Digital roadmap and delivering initiatives that provide value-add to Bank First Customers through Digital channels. This includes evolving the use of content management systems, marketing automation systems and system integration.

You will create, enhance and deliver tools and functions that will improve the Bank First digital offering and are well versed in digital trends, understanding customers and identifying ways to meet their needs. You are adept at developing process efficiencies, fostering collaboration and stakeholder engagement and supporting the Bank to drive engagement via acquisition and retention.

Reporting to the Team Leader - Processing, Settlements & Discharges (PSD), the occupant of this position is responsible for assisting in processing loans, document preparation, new loan settlements, discharge settlements and general lending administration.

A strong service ethic focusing on both internal and external customer is required while maintaining a smooth and efficient workflow within a large team environment. The occupant should possess a positive and professional manner and be a self-starter who initiates personal development.

This is a part time role where you will be responsible for development, testing and maintenance of various components of the Bank’s Microsoft Business Intelligence environment. 

You will be responsible for managing and co-ordinating marketing campaigns, developing collateral and conceptualising a range of internal and external communications.