Careers

Your strong sales focus and Member service ethic will help you deliver superior personalized service that exceeds Member’s expectations. As an Insurance Specialist, you will assist Members to identify their Insurance needs and advise them on a full range of insurance products.

We currently have available an exciting role in our Customer Care department. If you have great customer service skills and enjoy assisting members solve their financial difficulties, then this is the opportunity you have been waiting for.

Reporting to the Sales Support Officer, you will be responsible for providing service to, and fostering our relationship with Financial Planning clients. The occupant of this position is responsible for timely and accurate implementation of advice recommendations and production of advice documents as required.

Reporting to the Chief Financial Officer, you will ensure Bank First complies with the timely and accurate preparation of Regulatory Reporting.

Reporting to the Manager - Property, Procurement and Payments, you will be responsible for managing the day to day procurement requirements of Bank First. You will support in the development of a new procurement function for Bank First, including but not limited to policies, processes, procedures, guidelines and team functions.

As a Lending Analyst in Credit Risk Matters, you will provide a high level support to the Manager Credit Risk and Portfolio Management to ensure Lending Operations requirements are being met. Some of you key responsibilities will be maintaining and updating credit policy, identifying and implementing process improvements, leveraging systems to further enhance effective ways of working with internal and external stakeholders to implement services.

Reporting to the Head of People Experience, the Diversity and Wellbeing Partner is a critical role within the People and Culture team responsible for championing, strengthening, executing and collaborating on the, Equity Diversity Inclusion and Wellbeing program. Developing and implementing initiatives that support the organisation in embedding a culture of diversity, inclusion, wellbeing and belonging throughout the Bank.

This is a specialist credit risk management role with a team of six direct reports. You will work in conjunction with Risk and Compliance and Technology and act as a 2ic for the Head of Lending Operations. You will develop and monitor the correct end to end credit risk and portfolio management frameworks across Bank First. Your analytical thinking will be key to driving insights and informing where opportunities for change lie including in credit risk settings, credit policy and collections activity including arrears, hardships and write offs.

We have an exceptional opportunity available for an experienced mobile banker to join our award winning bank. The role requires relationship building with key referral networks internally and externally for the bank.

Reporting to the Team Leader, Customer Contact Department, you are a phone based consultant and will be the voice of the Bank, and the first point of contact for our customers. You will be required to fulfill customers’ banking requirements and resolve any enquiries, and are responsible for providing excellent customer experiences by demonstrating a genuine interest in our customers and fulfilling their current and future needs. You will provide product and service solutions that add value to our customers’ financial situation, along with contributing to the achievement of team and department targets.

You will be a Treasury subject matter expert working closely with the Head of Treasury and the treasury/Finance team on specialised projects that supports the Bank’s strategic vision and business plans. As a Treasury, you will continuously improve and mature the treasury operating model, with a clear focus on advancing the Bank’s capabilities in balance sheet management that covers asset liability management, credit risk, stress testing, ICAAP, recovery plan and portfolio optimization for the Bank.