About Us

Careers

 
Join Bank First

Our Values


Our values underpin everything we do and embody who we are as an organisation.

We Care

We listen to our customers and do all we can to meet their needs.

We support our people to be their best.
We learn and grow

We are passionate about building our collective knowledge.

We actively seek to be agile and great.
We empower

We enable our people and customers to achieve the best outcomes by being consistent and present.
We do it for the customer

We stand out by being authentic and honest.

We are proud to do the right thing for our customers.


Flexibility

We offer a number of progressive and flexible workplace practices to cater for the diverse needs of our people.
Some options include:

  • Paid Parental Leave
  • Carers Leave
  • The option to purchase up to 4 weeks' additional leave
  • Diversity Leave
  • Flexible working arrangements 
  • Our people are strongly committed to making a difference and undertake regular opportunities to fundraise for charities and organisations affiliated with our Corporate Social Responsibility commitments as an organisation
Learning & Development

We place a high emphasis on the learning and development of our people with a number of learning and development opportunities available. We aim to support our people through a range of internal and external subsidised study options and have developed a number of internal professional growth paths and programs, as well as individual development plans.


Workplace Benefits

Our people are recognised for their commitment through a range of workplace benefits.
These include:

  • Service rewards
  • Corporate wardrobe for customer facing people
  • Discounts on our products and services
  • Free Financial Planning consultations with qualified Financial Planners
  • Additional Life / TPD Insurance for permanent people through our people superannuation fund
  • Recruitment referral rewards
  • External corporate discounts
  • Family benefits
  • We also have our own awards program, RAVE (Recognising Achievements & Valuing Employees), through which people nominate their peers for their outstanding contribution to Bank First

Health & Wellbeing

We are committed to providing a safe, secure, healthy and fulfilling workplace for our people. A number of initiatives have been introduced to enhance health and wellbeing in the workplace.

These include:

  • An employee assistance program for people and their immediate families;
  • Health and wellbeing sponsorship options such as gym membership reimbursement;
  • Education around healthy habits;
  • Access to voluntary health assessments;
  • A range of other related opportunities

Join Our Team

Current opportunities

Position Location Closing Date
Customer Care (Collections) Manager
Hawthorn East
Wednesday 28 August

You will lead the Credit Control / Collections and Financial Hardship function for the bank and have a passion to improve processes and create innovative solutions for our customers. In this hands-on and high-profile position, you’ll play a key role in achieving the financial success and vision of Bank First. Specifically, you’ll lead the team which optimises our collections and hardship strategies to ensure we better manage our debt portfolio and deliver industry leading credit management and debt collection activities.
Customer Solutions Consultant
Hawthorn East
Friday 23 August

As the first person to interact with our new customers, you provide a positive and seamless onboarding experience over the phone. You will proactively welcome these customers to the bank, ensure all services are set up correctly, and strengthen the relationship between new customers and Bank First. Your role will see you help your customers to transfer their salary and all of their banking products over to Bank First so that they consider Bank First to be their main bank.
Finance Manager
Hawthorn East
Friday 23 August

You will assist with control and continuous development of accounting and finance related operations. You will be responsible for accounting systems development, budgeting, month-end and year-end processes, annual financial statement reporting, regulatory and statutory reporting. You will also manage and develop a team of direct reports to ensure outcomes are consistent with organisational and departmental objectives.