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About Us

Why bank with us?

At Bank First, we're invested in you. As we are owned entirely by our customers, we exist to financially empower people to realise their dreams – not to make money for shareholders. From the products and services we offer, through to our dedicated customer service staff, we pride ourselves on putting teachers, nurses and allied health professionals first.

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Members
We have a loyal Member base who have been with us for decades. Then we have our brand new Members, like James and Jemima who both joined us in 2025.
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Community impact
We’re proud to support those who make a difference in our community through awards, sponsorships, partnerships and grants.
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People

We strive to be an employer of choice, and offer a range of benefits to our people to empower them to be their best.

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Corporate Governance
As a mutual, our customers are also shareholders. Profits are reinvested into the organisation, to strengthen Bank First and return value to Members.
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Our founders were teachers by day and bankers by night

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Switch to Bank First

Making the switch to us is not just smart; it’s easy.

If you are part of the education community, you will find a host of extra services available to you and your school.

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Keeping our Members safe

As a community of Bank First Members, let’s keep working together to be vigilant.

Learn how to protect yourself and what to do if you have been impacted by scams or fraud.

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Teaching Initiatives Program

For over 30 years, schools have benefited from TIP funding.

Projects range from establishing music, arts, math and recycled playgrounds to programs that reflect cultural and Indigenous diversity in schools. 

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Advocacy
As a mutual bank, we have a role to play in advocating not only for our Members but for causes our sector, partners and communities care about.
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Careers

We offer a range of benefits to our people to empower them to Be Bold. Be Different. Be Sustainable and importantly, Be YOU!

Bank First news and articles

Find the latest Bank First news and articles including community news, self service banking and tools and tips to banking safely online.