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BSB 704-191

Online Identity Verification

Follow the 3 steps to verify your identity via a website browser. Please note: Online Identity Verification can only be used on a device with a camera.

Let's get you verified

Step 1: Take a photo of the document

OIV ID Correct 1



Step 2: Take a selfie

OIV Selfie Correct

OIV Selfie 1

OIV Selfie 2

Step 3: Confirm your details

OIV Validate Info


  • The AML/CTF Act requires Bank First to verify your identity prior to banking with us. To verify your identity electronically, the Bank requires your consent for us to provide your personal details including your full name, address, date of birth, image (’live capture’ of your face – a selfie) and signature to our credit reporting body Equifax, or, ID verification service provider Vix Verify, who will match those details against those held on their database. The Bank will then receive an overall assessment of the matching data which will be used solely for the purpose of verifying your identity, in accordance with AML/CTF Act. The Bank may also contact the issuer or official record holder (directly or via an approved third party) to verify document details using the Government’s Document Verification Service.

    An alternative means of verifying your identity is available using a documentation-based procedure if you choose not to consent to Electronic Verification.

    NOTE: It is an offence under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 to give false or misleading information.

Important Information

Our privacy policy is available here.

If you need further assistance, please read our OIV frequently asked questions.