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BSB 704-191

Mobile wallets

Use your mobile device to make every day purchases anywhere you can Tap and Pay.

Fast, secure and an easy way to pay

Use your mobile device to make every day purchases anywhere you can Tap and Pay. All you need is a Bank First Visa Debit Card or Credit Card and a compatible Apple or Android device.

Set up Apple Pay or Google Pay today to avoid contact with payment terminals, PIN pads or cash.

Frequently asked questions

  • All Bank First Cards are eligible. This includes, Visa Classic Credit Card, Visa Platinum Credit Card and Visa Debit Card.

  • Yes, all Apple Pay and Google Pay transactions are secure. Every transaction requires you to authenticate with either a Touch ID/Face ID or a pass code depending on your device. Additionally, card details are not shared with merchants or stored on the device giving you added security.


  • No. There are no additional fees for using Apple Pay and Google Pay.

  • Apple Pay and Google Pay works in all countries where contactless payments are accepted.  If you are travelling overseas, we would recommend taking your physical card as backup in case of an emergency. 

  • If you misplace your device, you can remotely lock your device or permanently remove the ability to pay using a new device. If you’re on Apple Pay, use the Find my iPhone service or log into to suspend or remove all cards from Apple Pay remotely. For Google Pay users, the Android Device Manager will help you find, lock, and erase your phone.

    If you purchase a new device, you must set up your cards again. 

  • Once you have reported your card as lost or stolen, the card will be cancelled and you can re-order a new physical card via the Bank First App or by calling our customer service team. While you wait for your new card, your digital card in your mobile wallet will continue to work and you can continue to use your mobile wallet to transact before your new physical card arrives. This means you’ll always have access to your money with mobile wallets.

    Once your new card has been activated, your mobile wallet will automatically be updated with the new card details.

Important Information

Apple Pay is a trademark of Apple Inc, registered in the U.S. and other countries.
Google Pay is a trademark of Google LLC.