Overseas Travel Notification

Frequently asked questions

• How do I advise of my intended travel dates and destinations?

  Log in to your Internet Banking account and select ‘Services’ and ‘Overseas Travel’ from the menu.

  You will need to provide a contact method while you’re overseas, the countries you plan to visit and the dates you’ll be away – that’s it! No more waiting on hold, just a quick and easy online form.

  If you are unable to log in to your Internet Banking account, complete our online form.

• Will I receive a notification to confirm my request has been received?

  You will receive an email to confirm your request has been received and your account updated.

• I’m nervous about this change. How can I protect my account?

  Your financial security is our priority. To ensure we provide you with a safe and secure Internet Banking Service we have a number of security measures in place to protect you online.You can also play a role to protect your account.

  • Always create strong passwords or passphrases which are at least 14 characters long and use a combination of letters and numbers which are unpredictable or unique. 

  • Never real your PIN or passcode to anyone.

  • Remember to always log out after each session.

  Check your account regularly and if you notice any unauthorised transaction, please alert us immediately.