Following are profiles of our Executive Management team, consisting of seven members.
Chief Executive Officer
B.Acc, CA (SA), MBA, FAMI, MAICD
William Wolke has been the Chief Executive Officer of Bank First since 2002 and has more than thirty years experience in financial services, both in Australia and South Africa. Bank First has become a progressive and multiple award winning modern organisation in its chosen market under his leadership. His career has included general management and director appointments in a mutual building society, retail and commercial banking, financial planning, as well as leadership roles in management consulting and the accounting professions. William has been on the Board of the Customer Owned Banking Association the industry body representing the Australian mutual banking sector, since 2009.
Chief Strategy & Marketing Officer
B.Bus (Mkt), MBA, FAMI (CPM), FAICD, FAMI
Adam Alsbury joined Bank First in 2000 and has experience in marketing, business development, digital and business strategy in the software and financial services industries. He has over 20 years of service in emergency and community services in both a volunteer and professional capacity and is currently a member of the Finance, Risk & Audit Committee of Life Saving Victoria. Adam completed his Masters of Business Administration at Melbourne Business School and is a Fellow of the Australian Marketing Institute, Instil and the Australian Institute of Company Directors.
Chief People & Culture Officer
B.Bus, CAHRI, A Fin, GAICD
Glenn Borg joined Bank First in 2007. He leads the People & Culture function and has experience in human resources and people management, with particular strengths and expertise in employee and industrial relations, workforce planning, occupational health and safety and organisation development. His formal qualifications are supported by his membership of the Australian Human Resources Institute, Australian Institute of Company Directors and Financial Services Institute of Australia.
Chief Financial Officer
B.Bus (Accounting), CPA, MBA, GAICD
David Percival joined Bank First in 2002 and has over 28 years experience within the financial services industry. He is responsible for leading the finance function which includes accounting, treasury, credit control and transaction operations. David has been a CPA for over 15 years and completed an MBA at Deakin University in 2005.
Chief Technology Officer
MIT, Grad Cert IS, MAICD
Mark Thomson has managed the Information Technology function at Bank First since 2004. He has more than 20 years experience in the financial services sector in areas of Information Technology operations, digital technologies, business continuity, cyber security project management, risk management and strategic planning.
Chief Risk Officer
FIPA, SA Fin, FAMI, AFIML, MAICD
Elsbeth Torelli joined Bank First in 1983 and is responsible for developing, implementing and managing the risk, compliance and governance strategies and frameworks of the Bank. She is the Company Secretary and has previously held other executive management and management positions within the Bank. Elsbeth is actively involved in the Customer Owned Banking sector as a Director of the Australasian Mutuals Institute Ltd (trading as Instil), and a Director of Traditional Credit Union Ltd.
Chief Customer Officer
Bachelor of Economics (B Ec) and Master of Business Administration (MBA)
Matthew Ricker joined Bank First in 2018 and leads the Lending, Insurance, Financial Planning, Member Service Centre and the Member Contact Centre teams. With over 27 years’ experience at National Australia Bank, Matthew has a strong understanding of financial services. A customer-focused strategic thinker, Matthew focuses on developing a coaching and learning culture to enhance the customer experience, while driving business results.