Online banking videos

Want to get started with Internet Banking? It’s easy! We’ll show you how to log into Internet Banking, and how to do some of the more common banking tasks.

You can rename your accounts using Internet Banking. Follow our step-by-step video guide.

Follow our step-by-step video guide to change your password using Internet Banking or by using the Bank First App. It’s simple and it’s safe.

You can change the transfer limit for BPAY, OSKO and standard transfers using Internet Banking.

We are making changes to the accounts screen in Internet Banking and the Bank First App to make it easier for you to find your BSB and account number.

Your bank statement is important to keep track of transactions, particularly at tax time. You can download your bank statements yourself, using Internet Banking.

You can find your interest earned/paid for relevant financial years on your Bank First App or via Internet Banking.

A step-by-step video guide to get you started with the Bank First App. Let’s get you mobile!

Where’s my card? The next time this happens, follow this video guide which shows you how to replace your card.

Before you head off on your travels, make sure you let us know. You can do this yourself, by logging into Internet Banking. Enjoy your trip!

Do you need to, or regularly, receive money from overseas? In this video guide we show you exactly what to do to make this as seamless as possible.

Do you have family or friends overseas you need to send money to? We take you step-by-step through the process to make it a simple and easy experience for you.

Make sure we have your correct details, including mobile number and email address, by using Internet Banking.