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Changing your PIN is now even easier.

You can now select the PIN on your Bank First card via Internet Banking or mobile banking app as long as you have SMS One Time Password enabled. Both Internet Banking and mobile banking app provide you with the convenience of selecting a PIN via a secure channel anywhere/anytime. You won’t need to know your existing PIN to change it.

If you're not yet registered for internet banking, please call 1300 654 822.

If you know what your current PIN is but are not registered for Internet Banking, you can change your PIN at the ATM located at our Hawthorn East Branch, 117 Camberwell Road, Hawthorn East, 3123.