Manage Term Deposits
How to manage your Term Deposit
No. If you wish to reinvest the Principal and Interest for the same term you do not need to do anything.
Your Term Deposit will automatically reinvest for the same term at the prevailing interest rate on the date of maturity.
Yes. If you wish to reinvest or transfer the full principal:
Login to Internet Banking.
Select Accounts.
Select Term Deposit Maturity instructions.
Enter your Member number, Term Deposit number and Email address.
Select your Term Deposit maturity option: Reinvest Principal and Interest.
Complete the remaining details.
If you wish to partially reinvest or transfer the principal:
Login to Internet Banking.
Select Accounts.
Select Term Deposit Maturity instructions.
Enter your Member number, Term Deposit number and Email address.
Select your Term Deposit maturity option: Reinvest Specific Amount.
Complete the remaining details.
If you have a Term Deposit maturing soon which requires two authorised signatures, please download, complete and return the Two to Sign – Term Deposit Maturity Instructions Form.
Instructions will be accepted up to five business days after maturity.
It's quick and easy to provide us with your instructions. You don’t need to visit a branch or call us. Simply let us know your maturity instructions by completing an online form, paper form or through Internet Banking. Instructions to change your Term Deposit will be accepted up to five business days after maturity.
If you'd like to add or remove funds from your Term Deposit, change your term or redeem your deposit at maturity, please complete the short Term Deposit Maturity Instructions Form using Internet Banking.
Option 1: Internet Banking Term Deposit Maturity Instructions
Login to Internet Banking
Select Accounts
Select Term Deposit Maturity Instructions
Enter your Member Number, Term Deposit Number and Email address.
Select what you would like to do with the funds from Term deposit maturity options menu.
Complete the remaining details.
Option 2: Two to sign – Term Deposit Maturity Instruction Form.
If you have a Term Deposit maturing soon which requires two authorised signatures, please download, complete and return the Two to Sign – Term Deposit Maturity Instructions Form.
Frequently asked questions
Term Deposits are an efficient way to grow your savings. They allow you to invest your money for a fixed term at a competitive rate of return so you know exactly what interest you will earn on your investment.
Term Deposits are a cash investment that are invested for a fixed amount of time. When you apply, you decide how long you want the money invested, anywhere from 90 days to 5 years. The interest rate you earn depends on the length of the fixed term you choose.
Login to Internet Banking
Select Accounts
Select Open Term Deposit
If you wish to open a joint Term Deposit, select 'Add a new Applicant' and they’ll be required to log into their Internet Banking, or to open a Term Deposit as an individual. Click next
Read and accept the General Terms and Conditions
Select the deposit amount
$500.00 - $19,999.00
$20,000.00 - $49,999.00
$50,000.00 - $99,999.00
$100,000.00 - $9,999,999.00
Select your term, 90 days to 5 years
Select the highlighted interest rate
Select the account to Transfer funds from an internal account
Enter your amount
Choose what you would like to do at the end of the term:
Choose what you would like to do with your interest:
Rollover term deposit
Transfer funds
Once you ensure all your details are correct, select confirm and the Term Deposit will be opened
Interest is calculated daily. The daily percentage rate is the Annual Percentage Rate divided by 365.
When your Term Deposit matures, the bank automatically renews the principal amount and the interest earned for the same term at the current interest rate. View the latest Term Deposit Interest Rates. Please note that after your Term Deposit automatically renews, an interest rate penalty reduction may apply to any early withdrawal. For more information, please see our Terms and Conditions.
If your Term Deposit is maturing soon and you don’t want it to automatically renew, it’s easy to provide us with your instructions. You don’t need to call us or visit a branch. Simply let us know your Term Deposit maturity instructions by completing the Term Deposit Maturity Instructions Form using Internet Banking. It only takes a few minutes. It’s that quick!
If you have a Term Deposit maturing soon which requires two authorised signatures, please download, complete and return the Two to Sign – Term Deposit Maturity Instructions Form.
Instructions will be accepted up to five business days after maturity.
A reduction in the interest paid will apply to the amount withdrawn. When the Term Deposit is invested for a term of up to two years we will require 31 days advance written notice. When the Term Deposit is invested for a term of more than two years the following will apply:
Where the investment period at the time of withdrawal has been 2 years or less we will require 31 days advance written notice; or
Where the investment period at the time of withdrawal has been more than 2 years we will require 7 days advance written notice.
For early withdrawals of a part or full amount of a Term Deposit the interest accrued or paid to that date will reduce as follows:
Percentage of Term Remaining
Interest Rate Reduction
0-19.99%
20%
20-39.99%
40%
40-59.99%
60%
60-79.99%
80%
80-100%
90%
We may recover the interest deduction by charging this to the balance of your Term Deposit or any other deposit account you hold with us.
For assistance, please contact us and one of our friendly Member Service Consultants can calculate the interest adjustment with you.It's quick and easy to provide us with your instructions. You don’t need to visit a branch or call us. Simply let us know your maturity instructions by completing an online form, paper form or through Internet Banking. Instructions to change your Term Deposit will be accepted up to five business days after maturity.
If you'd like to add or remove funds from your Term Deposit, change your term or redeem your deposit at maturity, please complete the short Term Deposit Maturity Instructions Form using Internet Banking.
Option 1: Internet Banking Term Deposit Maturity Instructions
Login to Internet Banking
Select Accounts
Select Term Deposit Maturity Instructions
Enter your Member Number, Term Deposit Number and Email address.
Select what you would like to do with the funds from Term deposit maturity options menu.
Complete the remaining details.
Option 2: Two to sign – Term Deposit Maturity Instruction Form.
If you have a Term Deposit maturing soon which requires two authorised signatures, please download, complete and return the Two to Sign – Term Deposit Maturity Instructions Form.
Additional deposits can be made to an existing Term Deposit within five business days before or after maturity.
Deposits received at any other time will be accepted as a separate deposit under the Terms and Conditions prevailing at the time.
Please contact us if you would like to invest additional funds.
We’re here to help
Ready to apply or need help choosing the right Term Deposit for you? We’re here to talk with you about your unique circumstances and recommend the best account for your needs.