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Register and Manage PayID

Find out how to register for Osko PayID using the Bank First App.

Get started with PayID

PayID is a memorable piece of information such as your mobile number or email address, that you can link to your account to receive instant payments from people and organisations.

Create your PayID

Register for PayID with your mobile number or email address.

Share your PayID

Share your PayID with family and friends.

Start using PayID

Make and receive payments in near real time.

Set up PayID

How do I register for PayID on Internet Banking?

  1. Login to Internet Banking, at bankfirst.com.au. 

  2. Select ‘Manage PayID’ from the ‘Transfers’ menu.

  3. Follow the on-screen Create PayID instructions to register. You’ll be asked to select the mobile phone number and/or email address that you’d like linked to an account of your choice.

PayID registration is only available for Members with SMS Security. If you’re not registered for SMS Security, you can contact us on 1300 654 822.

How to register for Osko PayID using the Bank First App

Frequently asked questions

  • PayID doesn’t replace your BSB and account number completely as these details can be used for both standard transfers and Osko payments. PayID simply provides unprecedented ease, convenience and confidence. 

    If you’ve ever worried about sending money to the wrong account, PayID can help. Use a PayID with a service like Osko and the name of the person who owns that PayID is shown before you approve the payment. All you have to do is confirm it’s the right person.

    • Mobile Phone Number

    • Email Address

    • ABN (Australian Business Number)*

    • Organisation ID*

    *Restricted to business customers and organisations

  • No, a PayID can only be linked to one account at any given time. However, multiple PayIDs can be linked to the same account.

  • Yes, you can change the account your PayID is linked to.

    1. Login to Internet Banking

    2. Select Transfers

    3. Select Manage PayID

    4. Select Manage on the PayID

    5. Select Financial Account and alter the account

    6. Get SMS and enter a valid SMS One Time Password

    7. Select Update and the PayID will be updated.

     

  • Your PayID cannot be used to withdraw money from your account. It can only be used to receive payments.

  • When you give a person your PayID, they cannot use it to withdraw money from your account. When they use it in their own participating online or mobile banking to pay you, the only information they will see is your name. A PayID on its own cannot be used to create a false identity.

  • If your mobile number or email address have changed or you no longer have authority to use them, you are required to close the PayID.

    1. Login to Internet Banking

    2. Select Transfers

    3. Select Manage PayID

    4. Select Manage on the PayID

    5. Select Action and use the dropdown to select Close

    6. Get SMS and enter a valid SMS One Time Password

    7. Select Update and the PayID will be closed and removed from your list.

    For assistance, please contact us.

  • For more information visit the PayID website.