Register & Manage PayID

Get started with PayID 

PayID is a memorable piece of information such as your mobile number or email address, that you can link to your account to receive instant payments from people and organisations.

How does PayID work?

Add user

Create your PayID

Register for PayID with your mobile number or email address

Two users

Share your PayID

Share your PayID with family and friends

Flexible Repayments

Start using PayID

Make and receive payments in near real time

Set up PayID

How do I register for PayID on Internet Banking?

  1. Login to Internet Banking, at bankfirst.com.au
  2. Select ‘Manage PayID’ from the ‘Transfers’ menu.
  3. Follow the on-screen Create PayID instructions to register. You’ll be asked to select the mobile phone number and/or email address that you’d like linked to an account of your choice. 

How do I register for PayID on the Mobile Banking App?

 
How to register for Osko PayID using the Bank First app

NB: PayID registration is only available for Members with SMS Security. If you’re not registered for SMS Security, you can contact us on 1300 654 822

 

Frequently asked questions

  • What else do I need to know about PayID?

    PayID doesn’t replace your BSB and account number completely as these details can be used for both standard transfers and Osko payments. PayID simply provides unprecedented ease, convenience and confidence. 

    If you’ve ever worried about sending money to the wrong account, PayID can help. Use a PayID with a service like Osko and the name of the person who owns that PayID is shown before you approve the payment. All you have to do is  confirm it’s the right person.

  • What PayID types can I create?
    • Mobile Phone Number
    • Email Address
    • ABN (Australian Business Number)*
    • Organisation ID*

    *Restricted to business customers and organisations

  • Can I link my PayID to multiple accounts?

    No, a PayID can only be linked to one account at any given time. However, multiple PayIDs can be linked to the same account.

  • Can I change the account that my PayID is linked to?

    Yes, you can change the account your PayID is linked to.

    1. Login to Internet Banking
    2. Select Transfers
    3. Select Manage PayID
    4. Select Manage on the PayID
    5. Select Financial Account and alter the account
    6. Get SMS and enter a valid SMS One Time Password
    7. Select Update and the PayID will be updated.
  • Can my PayID be used to withdrawal money from my account?

    Your PayID cannot be used to withdraw money from your account. It can only be used to receive payments.

  • Is it safe to share my PayID?

    When you give a person your PayID, they cannot use it to withdraw money from your account. When they use it in their own participating online or mobile banking to pay you, the only information they will see is your name. A PayID on its own cannot be used to create a false identity.

  • What do I need to do if my mobile phone number or email address change?

    If your mobile number or email address have changed or you no longer have authority to use them, you are required to close the PayID.

    1. Login to Internet Banking
    2. Select Transfers
    3. Select Manage PayID
    4. Select Manage on the PayID
    5. Select Action and use the dropdown to select Close
    6. Get SMS and enter a valid SMS One Time Password
    7. Select Update and the PayID will be closed and removed from your list.

    For assistance, please contact us.

  • Where do I find more information about PayID?