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Bank First App

What's new in the Bank First App

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Find your interest rate

It's now easy to find the interest rate you're paying or receiving on your savings, investment and loan accounts.

In the Bank First App, you'll find the current rates in your account details.

*Excluding credit card accounts.

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Rename your accounts

Rename your accounts to more meaningful names in our updated app.

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Confirmation of Payee

Our app features Confirmation of Payee, an industry-wide banking service that can help protect you from scams and mistaken payments.

Learn more.

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Update your details

Discover our new profile section, which allows you to update your contact details straight from the app.

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Streamlined navigation

With more menu options, your home screen can also be customised to suit your needs, whether that is bringing your accounts first or your savings goals first.

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Share your bank account details directly from the app

This new feature will make it easier to share your BSB and account number with someone who is sending you money.

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Features of the Bank First App

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Increase daily transfer limitIncrease daily transfer limit

No need to call. You can now increase your daily transfer limit in the Bank First App. Watch how-to video.

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Flexible card managementFlexible card management

Replace lost or stolen cards or Lock or unlock your card for Australian and/or International transactions.

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Dedicated savings goalsDedicated savings goals

Reach your savings goals by setting up individual savings goals on your accounts.

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Simple and secure log in optionsSimple and secure log in options

Select from a password, PIN, pattern, fingerprint (Android), FaceID and TouchID (iOS).

Stay up-to-date. Turn on notifications.

Turning on automatic updates on your phone ensures you always have the latest features.

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iPhone (iOS)iPhone (iOS)

  1. Open Settings

  2. Tap on the Apps menu

  3. Scroll to Bank First

  4. Tap Notifications

  5. Tap to allow notifications

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AndroidAndroid

  1. Open the Google Play Store

  2. Tap your profile icon (top right)

  3. Tap Settings

  4. Select Network preferences

  5. Tap Auto-update apps

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Download the Bank First App

Not already registered for online banking? Register now.

  1. Go to the App Store or Google Play on your device.

  2. Download the Bank First App.

  3. Open the app and follow the prompts to set up your account.

Need help? Watch our step-by-step video guide.

What you can do in the Bank First App

Features

How-to guide

Change account name

Video guide

Change card PIN

FAQ

Change contact details

Video guide

Change password

Video guide

Change transfer limit

Video guide

Dispute a transaction on Bank First debit or credit card

FAQ

Find BSB and account number

Video guide

Find interest details

Video guide

Lock and unlock my cards

FAQ

Replace lost, stolen or damaged card

Video guide

Set up PayID

FAQ

Travel notification

Video Guide

Bank First App FAQs

Need more help? Find out everything you need to know about the Bank First App.

Important Information

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPhone, iTunes, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc. Google, Android, Google Pay and other marks are trademarks of Google LLC.