Manage Accounts

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Manage Accounts

Find our helpful guides to set up and manage your accounts.

Transfer money

Easily transfer money between your accounts or to someone else in Internet Banking.

Here's what you can do yourself

	Bank First App	Internet Banking	Support
Find BSB and account number	Yes	Yes	Video guide
Change account name	Yes	Yes	Video guide
Change contact details

Accounts frequently asked questions

How do I rename my accounts with Internet Banking?

You can change the name of your accounts using Internet Banking. For more assistance, watch our video guide.

Login to Internet Banking > select Settings.
From the dropdown menu select Account Settings.
Scroll down to the Edit Account Name and choose display section.
Decide which account you wish to change the name of and select the Nickname field.
Type in your nickname for the account and select the Save button.
Your account has now updated to the nickname you have entered.

How do I change my transfer limit with Internet Banking?

You can change the transfer limit for BPAY, OSKO and standard transfers using Internet Banking. For more assistance, watch our video guide.

Login to Internet Banking > select Account Settings.
From the dropdown menu select .

How do I update my contact details in Internet Banking?

Login to Internet Banking > select Settings.
Select Update Contact Details.
An SMS One Time Password is sent to your mobile phone for security purposes.

How do I change my Internet Banking password?

How do I notify you about my overseas trip on Internet Banking?

Log in to your Internet Banking account.
Select ‘Services’ then select ‘Overseas Travel’ from the menu.
You will need to provide a contact method while you’re overseas, the countries you plan to visit and the dates you’ll be away.

That’s it! No more waiting on hold, just a quick and easy online form.

If you are unable to log in to your Internet Banking account, complete our online form.

How do I view the interest I've earned and charged?

Internet Banking

Login to Internet Banking > select Accounts.
Select Interest.
Next to each account, as you scroll, you can view how much interest you’ve earned and been charged each financial year.

Bank First App

Login to the Bank First App.
Select Accounts in the top left corner menu.
Select Interest details.
Next to each account, as you scroll, you can view how much interest you’ve earned and been charged each financial year.

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Manage Accounts

Here's what you can do yourself

Manage Accounts

Here's what you can do yourself

Accounts frequently asked questions

How to rename your accounts online

How to rename your accounts online

Need to update your contact details? Do this yourself with Internet Banking

Need to update your contact details? Do this yourself with Internet Banking

Follow our step-by-step guide

Manage Term Deposits in Internet Banking

Account alteration forms

Follow our step-by-step guide

Changing your transfer limit

Changing your transfer limit

How to change your Internet Banking password online

How to change your Internet Banking password online

Follow our step-by-step guide

How to change your Internet Banking password online

Need to update your contact details? Do this yourself with Internet Banking

How to rename your accounts online

Changing your transfer limit