Manage Passwords

Our top password security tips

• Change your passwords regularly

  Use different passwords for each account/service. For security reasons, your password must not relate to any readily accessible information such as your name, birth date or sequential number patterns.

• Keep your passwords confidential

  One of the most essential ways to protect your personal details online is to ensure your passwords are highly secure.

• When selecting a password, complex is best!

  Your password must be a minimum of 8 characters and contain at least one character from all of the following groups: upper case letters, lower case letters, numbers and special characters (only accepted: ~!@#$%*^_+(){}[]:;,./?\|). Your password must not contain more than 2 repeated characters or be the same as your old password.

• Never access Internet Banking or the Bank First App using an unknown WiFi connection such as at a public library or café

  These connections are often unsecure, increasing the risk of hackers intercepting your passwords and data.