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Financial Abuse

Financial abuse occurs when a person manipulates and/or misuses another’s money and other financial resources without the owner’s explicit knowledge or express consent.

What is financial abuse?

Financial abuse occurs when a person manipulates and/or misuses another’s money and other financial resources without the owner’s explicit knowledge or express consent. It can include withholding money, controlling spending, or refusing to include you in financial decisions.

It can happen to anyone.

It occurs in many forms and usually consists of a number of actions over time, rather than a single event. Common examples include:

  • Limiting or denying access to someone’s own finances (bank accounts, cash or financial documents).

  • Controlling all the decisions about money and finances, including limiting amount spent on basic expenses.

  • Stopping someone from earning their own money.

  • Taking out loans and/or credit cards in someone’s name, without their knowledge or consent.

  • Making someone guarantee a loan.

  • Forging someone’s signature on financial documents.

  • Not paying their share of joint loans or delaying property settlements to cause financial stress to someone else.

  • Transferring a property or other assets out of the person’s name.

  • Trying to ruin a person’s credit rating by not paying debt.

 

Types of financial abuse

Elder

Elder financial abuse occurs when someone trusted or in a position of authority uses an older person’s money, property or other assets illegally or improperly.

It can take different forms such as deceit, forgery, coercion through bullying and/or intimidation and the misuse of Power of Attorney or Guardianship instructions.

It can be perpetrated by family members, caregivers, financial advisers or strangers.

 

Family/Domestic

This type of abuse occurs when a person uses money, property or other assets to gain power and control over their partner.

In Victoria, the law states that financial abuse is a form of family violence. Research states that up to 90% of people who seek help for family/domestic violence are also affected by financial abuse[i]. Some examples of family/domestic financial abuse include:

  • One partner denies access to bank accounts

  • One partner limits and controls the amount of money spent in the household. This may be for groceries or allowances and requires the other person to provide detailed explanations of how the money is spent

  • One partner not allowing the other to work or study

  • One partner forces the other to sign documents, take out loans or act as a guarantor

  • One partner denies the other an entitlement to a joint property

This type of financial abuse can be subtle. It may not be until a relationship has ended that the other partner realises that they’ve been a victim of financial abuse.

 

Disability

This type of abuse occurs when a person misuses or spends the money or property of another person with a physical and/or mental disability. It can also include situations where a Power of Attorney make decisions to benefit themselves. This is usually done without their full knowledge, consent or understanding.

 

Cultural

This type of abuse occurs when cultural expectations around money management is used to manipulate another person. In some communities, it may be culturally accepted that men control the money. This can lead to financial abuse if the control is not being used to benefit the wellbeing of all members of the family.

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We’ll protect your confidentiality

If you tell us you’re experiencing financial abuse, we won’t disclose what you tell us to anyone else.

Our team members can support you with your banking needs. You may find it helpful to get assistance from one of the agencies listed below.

What support is available?

At Bank First, we are committed to supporting all Members. Our Customer Care team can help.

Where can I get help?

We know it can be difficult to ask for and find help if you’re experiencing financial abuse. We have compiled a list of trusted organisations that can provide you with the help you need.

Who

What they provide

How to contact them

1800RESPECT

Free, confidential family violence and sexual assault counselling service.

1800 737 732 – 24 hours a day, 7 days a week

Compass

An Australian government initiative created to help older Australians to navigate the complex issue of elder abuse.

www.compass.info

Elder Abuse Phone Line

Free call phone number that automatically redirects callers seeking information and advice on elder abuse with the phone service in their state or territory.

1800 353 374

Seniors Rights Victoria

Information and support for those concerned about elder abuse.

1300 368 821

Relationships Australia

Counselling services, mediation and family dispute resolution services for individuals, families and communities.

1300 364 277

Family Relationship Advice Line

Information and advice on family relationship issues and parenting arrangements after separation.

1800 050 321 – 8am to 8pm Monday to Friday and 10am to 4pm Saturday

Lifeline

Free, 24 hour crisis support services for Australians experiencing emotional distress

131 114 – 24 hours a day, 7 days a week

National Debt Helpline

Free information and resources that can help if you’re struggling with debt

1800 007 007 – 9.30am to 4.30pm Monday to Friday

WIRE Women

Free information support and referral service for women and financial abuse in Victoria

1300 134 130

Women’s Domestic Violence Court Advocacy Services

Support services for women experiencing domestic and family violence.

1800 938 227

National Disability Abuse and Neglect Hotline

Free, independent and confidential service for reporting abuse and neglect of people with disability

1800 880 052 email hotline@workfocus.com

 

Financial Hardship

If your circumstances have changed, and you’re finding it hard to pay your debts on time, we're here to help.

Learn more