Helping you find the right cover for your holiday

Whether you’re flying to Bali or escaping winter to Europe, knowing that you’re covered during your journey is peace of mind.  
That’s why we’ve partnered with CGU, one of Australia’s most trusted insurers, and together our focus is protecting you with market-leading Insurance. 

Manage health

Overseas medical

If you need unexpected medical or emergency dental treatment while overseas, you’re covered.

Call us

Emergency hotline

24-hour worldwide emergency hotline with CGU and its reverse charge too.

Star

Optional extras

We offer optional extras for cruises, ski & winter sports and specified luggage items.

Compare Travel Insurance Cover


Comprehensive Cover

International Platinum

Minimum cover for travel to places like Europe and UK.

  • Unlimited medical
  • $2,000 overseas emergency dental
  • Unlimited cancellation or rescheduling travel
  • Unlimited emergency expenses
  • $15,000 luggage
  • $1,000 travel delay
  • $5,000 rental vehicle cover
  • Choice of excess
  • $2.5mil personal legal liability

Standard Cover

International Premium

Minimum cover for travel to places like Asia and Bali.

  • Unlimited medical
  • $1,000 overseas emergency dental
  • $25,000 cancellation or rescheduling travel
  • $25,000 emergency expenses
  • $7,500 luggage
  • $1,000 travel delay
  • $3,000 rental vehicle cover
  • Choice of excess
  • $2mil personal legal liability

Most Economical

International Essential

Minimum cover for travel to places like New Zealand.

  • Unlimited medical
  • $1,000 overseas emergency dental
  • $15,000 cancellation or rescheduling travel
  • $15,000 emergency expenses
  • $3,000 luggage
  • Travel delay
  • Rental vehicle cover
  • Choice of excess
  • $1mil personal legal liability

Local Cover

Domestic Travel

Covers you for travelling around Australia.

  • $25,000 cancellation or rescheduling
  • $10,000 emergency expenses
  • $2,500 luggage
  • $10,000 accidental death & disability
  • $4,000 rental vehicle cover
  • $1mil personal legal liability

Travel Insurance FAQs

  • Does travel Insurance cover trip cancellation?
    Yes, if you have an insurable trip cancelled, CGU will cover cancellation fees up to your selected plan limit.
  • Are my flights covered with travel insurance?
    If you need to cancel your flights due to certain unforeseen circumstances, CGU will reimburse you the purchase cost. 
    If you used frequent flyer points, CGU will pay you the value of those points. 
    If your flights are delayed or interrupted for over 6 hours outside of your control, CGU will cover additional accommodation, meals and expenses incurred while you wait.
  • Are existing medical conditions covered?
    CGU cover pre-existing medical conditions, as listed in the Product Disclosure Statement (PDS), at no additional cost. To find out if your condition is covered, we’ll ask you questions when you get a quote. If your condition is not on the list, you may need to complete a medical assessment.
  • How do I make a claim?
    The quickest and easiest way to make a claim is to contact CGU directly on 13 22 94. Claims can be lodged 24 hours / 7 days a week.
    Enquiries on existing claims can be made from 8:30 am to 5:00 pm local time.
  • What information do I need to make a claim?
    In general, you will need to provide the following details:
    • Your policy number
    • Standard information to identify yourself
    • The name of the insured on the policy
    • Detailed description of the incident
    • The date of loss and the loss address
    • Any details of other parties involved (if applicable). 

We're here to help you

Our friendly Insurance Consultants are here to assist you in finding the right cover. Get in contact for an obligation free quote or help arranging your policy.

Important Information
Standard underwriting criteria and policy terms and conditions apply. Insurance issued by Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 trading as CGU Insurance (CGU). In arranging this insurance, Victoria Teachers Limited ABN 44 087 651 769 AFSL 240960 trading as Bank First (Bank First), acts under its own AFSL and under an agreement with CGU, not as your agent. Bank First receives commission when selling CGU insurance products. Please refer to Bank First’s Financial Services Guide (FSG) for details of these commissions. Any advice is general only. This information does not take into consideration your objectives, financial situation or needs. Therefore, you should firstly consider the appropriateness of this information and refer to the relevant Product Disclosure Statement (PDS).

For full terms and conditions, please download the Product Disclosure Statement (PDS).