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Home & Contents Insurance

Protection for your home

Young woman paying online with credit card

More reasons to switch your insurance with this $100 special offer¹

Simply purchase a new Home or Landlord Insurance policy online before 18 November 2020 and you’ll receive $100 to your Everyday Account1. Bundle this with Car Insurance online and you’ll receive an extra $501.

Plus, your initial Financial Planning consultation is just $50 (normally $150) when you purchase a new Home or Landlord Insurance policy before 18 November 2020*.

Online Quote

Helping you find the right cover for your home

Knowing that your home and belongings are covered for when the unexpected happens is priceless. That’s why we’ve partnered with CGU, one of Australia’s most trusted insurers, and together our focus is protecting you with market-leading Insurance. Call our team today on 1300 654 166

Home and Content

Choice of 3 cover options

Accidental Damage, Listed Events and Fundamentals.

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Flexible payment options

If you don’t want to pay annually, pay every month or fortnight by direct debit at no extra cost.

Call us

Lodge claims 24/7

24/7 claims lodgement with CGU and we can also help you with the claims process.

How to make a claim

Compare Home Insurance Cover


Complete Coverage

Building and Contents

Our most popular policy covers both your home and the many things inside it.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture

Structures Only

Building

Covers the home you live in plus other buildings like sheds and garages.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture

Ideal for Renters

Contents

Covers a wide range of items under your roof - from furniture to laptops.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture

For more information, please refer to the relevant fact sheets Building Insurance or Contents Insurance.

Home Insurance FAQs

  • How much should I insure my home for?
    There are many ways to ensure you have your home correctly insured. CGU have building and contents calculators on their website, or you can contact our Insurance department to have them emailed to you.
  • I've got hearing aids, are these covered in my policy?
    Hearing aids are covered under general contents up to $20,000 per item, pair or set. Our Accidental Damage policy will cover these for loss or damage outside the home for you. 
  • How do I renew my Insurance policy?
    If you pay by direct debit (via BSB and account number or by VISA/Mastercard), your Insurance will automatically renew unless you cancel your policy. CGU will provide you a renewal statement 14 days before your policy restarts, to allow sufficient time for you to make updates. 
    If you pay your policies via BPAY, CGU will send you a new biller code with your renewal paperwork, 1 month before your policy ends. You must pay this before the due date if you wish to renew your policy.
  • How do I make a claim?
    The quickest and easiest way to make a claim is to contact CGU directly on 13 22 94. Claims can be lodged 24 hours / 7 days a week.
    Enquiries on existing claims can be made from 8:30 am to 5:00 pm local time.
  • What information do I need to make a claim?
    In general, you will need to provide the following details:
    • Your policy number
    • Standard information to identify yourself
    • The name of the insured on the policy
    • Detailed description of the incident
    • The date of loss and the loss address
    • Any details of other parties involved (if applicable).

We're here to help you

Our friendly Insurance Consultants are here to assist you in finding the right cover. Get in contact for an obligation free quote or help arranging your policy.

Important Information
Standard underwriting criteria and policy terms and conditions apply. Insurance issued by Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 trading as CGU Insurance (CGU). In arranging this insurance, Victoria Teachers Limited ABN 44 087 651 769 AFSL 240960 trading as Bank First (Bank First), acts under its own AFSL and under an agreement with CGU, not as your agent. Bank First receives commission when selling CGU insurance products. Please refer to Bank First’s Financial Services Guide (FSG) for details of these commissions. Any advice is general only. This information does not take into consideration your objectives, financial situation or needs. Therefore, you should firstly consider the appropriateness of this information and refer to the relevant Product Disclosure Statement (PDS).
 
For full terms and conditions, please download the relevant PDS below:
Home First Choice PDS
Home Fundamentals PDS

1. To be eligible for the $100 credit, customers must purchase a new Home (Building or combined Building and Contents) or Landlord (Building or combined Building and Contents) Insurance policy online through Bank First between 1 September – 18 November 2020. To be eligible for the extra $50 credit, customers must also purchase a new Car Insurance policy online through Bank First between 1 September – 18 November 2020. Policies purchased over the phone or in a branch are not eligible for these offers. Eligible credits will be deposited to your S1 Everyday Account by the end of the month following your respective policy commencing. Your policy must remain active and premiums must be paid for the first 30 days to qualify for the credit. Only one $100 and one $50 credit available per customer. We reserve the right to amend or withdraw this offer at any time.

*Offer available to initial consultations booked within 30 days of your new Home (Building or combined Building and Contents) or Landlord (Building or combined Building and Contents) Insurance policy commencing and may take place up to four months from the date of your policy commencement.