Invested in you
At Bank First, we’re invested in you.
As we are owned entirely by our customers, we exist to financially empower people to realise their dreams – not to make money for shareholders.
Since 1972 we have helped over 200,000 Australians with their banking needs; from managing their money and saving for a rainy day, right through to purchasing their first home and planning for retirement.
Driven by care and compassion, we are committed to providing a better banking experience to all the people and occupations that drive a better community.
From the products and services we offer, through to our dedicated customer service staff, we pride ourselves on putting our customers first.
Watch the video below to find out more.
Why should I switch?
As a customer owned bank, we are invested in your financial wellbeing and offer services to cater to all your banking needs. Our versatile accounts will help you make the most of your finances, and setting up your account is straightforward.
Over the years, we have become one of Australia's most awarded financial institutions, and our customers have saved an average of $793 over the last five years by banking with us rather than the major banks, as reported by CANSTAR research.
Our experienced staff offer the very best in customer service and tailor their approach to best suit your unique financial situation.
Our accounts are easy to use and you can access your money at any time from around the globe. If you are part of the education community, you will find a host of extra services available to you and your school.
How do I switch?
Making the switch to us is not just smart; it’s easy.
If you are over the age of 18, you can open your new account with us quickly and easily online. We even have a switching service available to help you transfer your banking.
If you are under 18 visit our First Access Account page.
When your account has been opened, you will receive a temporary Internet Banking password sent by text directly to your phone, so you can manage your money right away. If you order a Visa Debit Card, it will arrive in the mail a few days later.
Making the most of your account.
Make the most of your account by switching your salary and regular payments.
To transfer your salary, simply notify your employer (Business/Finance Manager or Payroll Officer) and provide our BSB 704-191 and your account number. Alternatively, you can complete our Crediting pay or income form and we can arrange it for you.
To switch your regular payments, simply complete the following forms and return to us at your convenience - we'll take care of the rest:
Switch of Regular Payments Arrangement and Notice of Variation of Account Details.
Once your salary, direct debits and direct credits have been successfully transferred, you can close your old accounts.
Complete an online application and make the switch today!