Win a $2000 Visa Debit Gift Card*

We understand that you make sacrifices to protect what’s important to you. That’s why we’re giving away 10 x $2,000 Visa Debit Gift Cards*, so you don’t have to go without.

To enter, just purchase a Car, Home or Landlords policy during month of April 2019.

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Helping you find the right cover for your home

Knowing that your home and belongings are covered for when the unexpected happens is priceless.
That’s why we’ve partnered with CGU, one of Australia’s most trusted insurers, and together our focus is protecting you with market-leading Insurance.

Home and Content

Choice of 3 cover options

Accidental Damage, Listed Events and Fundamentals.

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Flexible payment options

If you don’t want to pay annually, pay every month or fortnight by direct debit at no extra cost.

Call us

Lodge claims 24/7

24/7 claims lodgement with CGU and we can also help you with the claims process.

Compare Home Insurance Cover


Complete Coverage

Building and Contents

Our most popular policy covers both your home and the many things inside it.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture

Structures Only

Building

Covers the home you live in plus other buildings like sheds and garages.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture

Ideal for Renters

Contents

Covers a wide range of items under your roof - from furniture to laptops.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture

For more information, please refer to the relevant fact sheets Building Insurance or Contents Insurance.

Home Insurance FAQs

  • How much should I insure my home for?
    There are many ways to ensure you have your home correctly insured. CGU have building and contents calculators on their website, or you can contact our Insurance department to have them emailed to you.
  • I've got hearing aids, are these covered in my policy?
    Hearing aids are covered under general contents up to $20,000 per item, pair or set. Our Accidental Damage policy will cover these for loss or damage outside the home for you. 
  • How do I renew my Insurance policy?
    If you pay by direct debit (via BSB and account number or by VISA/Mastercard), your Insurance will automatically renew unless you cancel your policy. CGU will provide you a renewal statement 14 days before your policy restarts, to allow sufficient time for you to make updates. 
    If you pay your policies via BPAY, CGU will send you a new biller code with your renewal paperwork, 1 month before your policy ends. You must pay this before the due date if you wish to renew your policy.
  • How do I make a claim?
    The quickest and easiest way to make a claim is to contact CGU directly on 13 22 94. Claims can be lodged 24 hours / 7 days a week.
    Enquiries on existing claims can be made from 8:30 am to 5:00 pm local time.
  • What information do I need to make a claim?
    In general, you will need to provide the following details:
    • Your policy number
    • Standard information to identify yourself
    • The name of the insured on the policy
    • Detailed description of the incident
    • The date of loss and the loss address
    • Any details of other parties involved (if applicable).

We're here to help you

Our friendly Insurance Consultants are here to assist you in finding the right cover. Get in contact for an obligation free quote or help arranging your policy.

* Important Information
1. By entering this Promotion, Entrants agree to abide by these Conditions of Entry.
2. The Promoter is Victoria Teachers Limited ABN 44 087 651 769 AFS Licence Number 240 960 trading as Bank First of 117 Camberwell Road, Hawthorn East, Victoria 3123, Telephone 1300 654 166.
3. The Promotion commences at 9:00am AEDT on Monday 1 April 2019 and closes at 5:00pm AEST on Tuesday 30 April 2019 (Promotion Period).
4. An Entrant is any Victorian resident aged 18 years of age and over that successfully completes an Entry. Employees and directors of the Promoter and its related companies, their immediate families, and retailers, suppliers and agencies associated with the Promotion are ineligible to be Entrants.
5. To enter the Promotion, Entrants must take out a new Qualifying Insurance Policy at any Bank First branch, on the Bank First website or by calling 1300 654 166 during the Promotion Period, Insurance issued by Insurance Australia Limited ABN 11 000 016 722 trading as CGU Insurance (CGU) of Tower 2, 201 Sussex Street, Sydney, NSW. The Entrant will then automatically be entered into the Promotion (Entry). If an entrant does not wish to be entered into the Promotion, they should contact the Promoter on 1300 654 166.
6. The Qualifying Insurance Policy must be paid in full or in the case of Pay by the Month Policies, the first instalment payment must be received and the policy current at the time of the Prize Draw. The issue of a Qualifying Insurance Policy is subject to CGU’s underwriting guidelines.
7. A Qualifying Insurance Policy Is:           
a. Home Buildings and/or Contents Insurance 
b. Car Insurance
c. Landlords insurance
8. One Entry is permitted per Qualify Insurance Policy. Entries are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for any delay in, or failure of, transmission which causes an Entry not to be received within the Promotion Period. Incomplete, indecipherable or illegible Entries will be deemed invalid.
9. There are ten (10) Prizes, each being a Visa Debit Gift Voucher valued at $2,000. The total prize pool is $20,000. 
10. The Prize Draw will be conducted at 10:00am AEST on Tuesday 4 June 2019 at Bank First, 117 Camberwell Road, Hawthorn East, Victoria, 3123. The winners of the Prizes will be the first ten valid Entries drawn
11. Winners will be notified by Telephone within two business days of the Prize Draw and will receive written confirmation within fourteen days with details of how to claim their Prize and the date by which they must claim their Prize (Prize Claim Date). Winners’ names will be published from 2 July 2019 on our website, www.bankfirst.com.au and in the July eSlate newsletter. 
12. If a Prize is unclaimed by the Prize Claim Date, subject to any directions from a regulatory authority, the Promoter may conduct a further draw on Friday 2 August 2019 at the same time and location as the Prize Draw, in order to distribute any unclaimed Prizes (Unclaimed Prize Draw). In the case of a winner, they will be contacted within two business days of the Unclaimed Prize Draw and provided with details of how to claim their Prize.
13. All prize Visa Debit Card Gift Vouchers will be sent via registered post within 21 days of the prize draw. Lost or stolen vouchers are unable to be stopped or replaced. Visa Debit Card Gift Vouchers are not redeemable for cash and redemption is subject to the Visa Debit Card Gift Vouchers Terms and Conditions available at universalgiftcard.com.au/terms.aspx .The Promoter’s decision is final and binding and no correspondence will be entered into. The Promoter reserves the right, at any time, to verify the validity of Entries and Entrants and to disqualify any Entrant who submits an Entry that is not in accordance with these Conditions of Entry or who tampers with the Entry process 
14. The Promoter is not liable for any additional costs associated with the taking of a Prize and any expense incurred beyond the specified Prize will be the responsibility of the Winners.
15. The Promoter accepts no responsibility for any tax liability incurred as a result of accepting the prize. Customers should obtain independent tax and financial advice.
16. The Promoter reserves the right in their sole discretion to cancel, terminate, modify or suspend the Promotion, at any time for any reason, subject to any directions from a regulatory authority.
17. The Promoter will collect, use and disclose personal information provided by Entrants in accordance with its Privacy Policy available at www.bankfirst.com.au
18. Entrants agree and consent to the Promoter:
a. using and disclosing the Entrant’s personal information for the purposes of conducting the Promotion and providing the Entrant with information about the Promoter’s products,
services and other offers in any media; and
b. using the Entrant’s name, likeness, image and/or voice (including photograph, film and/or recording) in any media for an unlimited period without remuneration for any purpose
at the Promoter’s sole discretion.

Standard underwriting criteria and policy terms and conditions apply. Insurance issued by Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 trading as CGU Insurance (CGU). In arranging this insurance, Victoria Teachers Limited ABN 44 087 651 769 AFSL 240960 trading as Bank First (Bank First), acts under its own AFSL and under an agreement with CGU, not as your agent. Bank First receives commission when selling CGU insurance products. Please refer to Bank First’s Financial Services Guide (FSG) for details of these commissions. Any advice is general only. This information does not take into consideration your objectives, financial situation or needs. Therefore, you should firstly consider the appropriateness of this information and refer to the relevant Product Disclosure Statement (PDS).
 
For full terms and conditions, please download the Product Disclosure Statement (PDS)