• Phone banking will be unavailable due to system maintenance on Wednesday 2 December between 10:00pm and 11:00pm. Customers can still access online banking and use their cards during this time. We apologise for any inconvenience.


Updates to our telephone system

In response to recent feedback from our Members, we have updated our telephone system.

Our new system allows Members to access our Insurance and Financial Planning teams from our main 1300 number. The new menu options are:

  1. Automated phone banking
  2. New customer set up
  3. Lending
  4. Insurance
  5. Financial planning
  6. All other banking enquiries