We listened to your feedback and we’re proud to announce we have reviewed our transaction fees. As a result, a new fee structure was implemented on 1 March 2020.
As a customer owned bank we are committed to providing you with a fair deal to deliver the best outcome for our customers. Here are the highlights of our new fee structure:
No more transaction fees
Transactions that were previously Limited Free Transactions each month (e.g. 6 EFTPOS) are now Free and Unlimited. This includes:
Purchases on Visa Debit Card by pressing ‘credit’ and purchases over the phone or internet.
- EFTPOS transactions (pressing ‘savings’ or ‘cheque’).
- ATM withdrawals within Australia.
- Bank@Post withdrawals.
- Personal Cheques.
Free overseas currency conversion
You will no longer incur a Currency Conversion Fee, whether you are overseas or purchasing online, if you:
- Are using a Visa Platinum Credit Card, or
- Are a Home Loan Package (Rewards Package and Premier Package) holder using any card type (Visa Debit, Classic Credit and Platinum Credit Card).
For a summary of all new and amended fees, view the Changes to Bank First fees.
For a full list of fees, please refer to our Terms and Conditions Part B: Fees and Charges.