Karen Starr - July 2016
Your Mutual Bank prides itself on offering superior Member services. To do this we offer multiple ways of banking - online, via phone to a Member Service Consultant, through our mobile app or in person at a Service Centre.
On top of this, our Relationship Officers work across geographical regions to personalise interactions with Members and develop relationships with schools, preschools, universities and professional associations within the education sector.
Relationship Officers are highly knowledgeable about all aspects of our business. They possess a wealth of information; they listen, respond to Members’ needs and queries, collect feedback and ideas, provide relevant and ethical advice, and take responsibility for follow-up. Relationships Officers assist in any way they can to improve both our institutional and personal banking services.
Our friendly Relationship Officers support educators and the education community, and can be found at the conferences we sponsor, in staff rooms, and at numerous education events.
Relationship Officers can come to you. Simply give us a call to make an appointment with your local representative.